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Privacy Policy

“YOUR DATA IS SAFE”

Information in compliance with personal data protection regulations

In Europe and Spain, there are data protection regulations designed to protect your personal information, which are mandatory for our entity.

For this reason, it is very important for us that you fully understand what we are going to do with the personal data we request from you.

Thus, we will be transparent and give you control over your data, with clear language and options that allow you to decide what we do with your personal information.

If after reading this information you have any questions, please do not hesitate to ask us.

Thank you very much for your collaboration.

Who are we?

  • Our name: PUERTO MARKET, S.L.U.
  • Our CIF / NIF: B35539030
  • Our main activity: Ship provisioning.
  • Our address: C/ DR. JUAN DOMÍNGUEZ PÉREZ, Nº75, 35008 – LAS PALMAS DE GRAN CANARIA (Las Palmas)
  • Our contact phone: 47.02.13 / 678.42.63.93
  • Our contact email address: admin@puertomarket.com
  • Our website: http://www.puertomarket.com

For your confidence and security, we inform you that we are registered in the following Commercial/Public Registry:

Our main activity is subject to a prior administrative authorization regime. For your confidence and security, we provide the relevant data regarding this authorization and the details of the competent supervisory body:

  • Administrative authorization:
  • Supervisory body:

(IN CASE THE ACTIVITY IS SUBJECT TO AN ADMINISTRATIVE AUTHORIZATION REGIME)

The person responsible for this website practices a regulated profession, so we provide the following information:

  • Professional association:
  • Official academic or professional title:
  • European Union country in which the title was issued:
  • Professional rules applicable to the practice:

(IN CASE THE WEBSITE OPERATOR PRACTICES A REGULATED PROFESSION)

We are at your disposal, do not hesitate to contact us.

What will we use your data for?

In general, your personal data will be used to be able to relate to you and provide our services.

Additionally, they may also be used for other activities, such as sending you advertising or promoting our activities.

Why do we need to use your data?

Your personal data is necessary to be able to relate to you and provide our services. In this sense, we will make available to you a series of options that will allow you to decide clearly and easily how your personal information is used.

Who will know the information we request?

Generally, only the duly authorized staff of our entity will have knowledge of the information we request from you.

Likewise, entities that need access to your personal data so that we can provide you with our services may also know your information. For example, our bank will know your data if the payment of our services is made by card or bank transfer.

Additionally, those public or private entities to which we are obliged to provide your personal data by law will also know your information. For instance, tax laws require certain information to be provided to the Tax Agency regarding economic transactions that exceed a certain amount.

If, outside of the aforementioned cases, we need to disclose your personal information to other entities, we will request your permission in advance through clear options that will allow you to decide in this regard.

How will we protect your data?

We will protect your data with effective security measures based on the risks involved in the use of your information.

To this end, our entity has approved a Data Protection Policy, and annual checks and audits are carried out to ensure that your personal data is secure at all times.

Will we send your data to other countries?

There are countries around the world that are safe for your data, and others that are not as safe. For example, the European Union is a secure environment for your data. Our policy is not to send your personal information to any country that is not secure from a data protection standpoint.

If, in order to provide you with the service, it is essential to send your data to a country that is not as secure as Spain, we will always request your permission in advance and apply effective security measures that reduce the risks of sending your personal information to another country.

How long will we keep your data?

We will retain your data during our relationship and as long as required by law. Once the applicable legal deadlines have expired, we will delete them securely and in an environmentally friendly manner.

What are your data protection rights?

At any time, you can contact us to find out what information we hold about you, correct it if it is incorrect, and delete it once our relationship has ended, provided that this is legally possible.

You also have the right to request the transfer of your information to another entity. This right is called “portability” and may be useful in certain situations.

To request any of these rights, you must submit a written request to our address, along with a copy of your ID, so that we can identify you.

At our offices, we have specific forms available to request these rights, and we offer our assistance in completing them.

For more information on your data protection rights, you can visit the website of the Spanish Data Protection Agency (www.aepd.es).

Can you withdraw your consent if you change your mind later?

You can withdraw your consent if you change your mind about the use of your data at any time.

For example, if you were initially interested in receiving advertising about our products or services, but no longer wish to receive it, you can let us know through the opposition form available at our offices.

If you believe your rights have been violated, where can you file a complaint?

If you believe your rights have been violated by our entity, you can file a complaint with the Spanish Data Protection Agency through one of the following means:

  • Electronic Headquarters: www.aepd.es
  • Postal Address:
    Agencia Española de Protección de Datos
    C/ Jorge Juan, 6
    28001-Madrid
  • By Phone:
    Telf. 901 100 099
    Telf. 91 266 35 17

Filing a complaint with the Spanish Data Protection Agency does not incur any cost and does not require the assistance of a lawyer or solicitor.

Will we create profiles about you?

Our policy is not to create profiles of users of our services.

However, there may be situations where, for service provision, commercial, or other purposes, we need to create profiles of information about you. An example might be the use of your purchase or service history to offer you products or services tailored to your preferences or needs.

In such cases, we will apply effective security measures to protect your information at all times from unauthorized persons who may seek to use it for their own benefit.

Will we use your data for other purposes?

Our policy is not to use your data for purposes other than those we have explained to you. If we need to use your data for different activities, we will always request your permission in advance through clear options that will allow you to decide on this matter.